# Double O Heating & Cooling > Locally owned, veteran-owned residential heating and cooling company serving Grand Rapids and West Michigan. Co-owners Tyler Owens and Seth Olthof. "We explain. You decide." — plain-language diagnoses, upfront pricing approved before work starts, repair before replace, no sales quotas or corporate upsells. - Phone: 231-206-5164 (24/7 emergency service) - Email: info@doubleoheatingandcooling.com - Book online: https://doubleoheatingandcooling.com/book/ - Based in Grand Rapids, MI 49506. Serves Grand Rapids, Kentwood, Ada Township, Holland, Muskegon, Grand Haven, Spring Lake, Ferrysburg, Coopersville, Marne, and 15+ more West Michigan communities. - Fully licensed; insured (general liability and errors & omissions up to $1M, plus workers' compensation). Established 2026. - Services: furnace and heat pump install, repair and tune-ups; central air conditioning; ductless mini-splits; indoor air quality (whole-home humidifiers, UV sterilizers, whole-home air purifiers); smart thermostats and controls. Residential only. No water heaters. ## Main pages - [Home](https://doubleoheatingandcooling.com/): who we are, how we work, service area, reviews - [Services](https://doubleoheatingandcooling.com/services/): heating, cooling, air quality, and thermostats, with a services FAQ - [FAQ](https://doubleoheatingandcooling.com/faq/): pricing, repair vs. replacement, hours, insurance, service area, and how private equity ownership changes HVAC companies - [Double O Club](https://doubleoheatingandcooling.com/double-o-club/): twice-a-year maintenance membership — priority service, no diagnostic fees, 10% off repairs; $21/month or $231/year - [Meet the Team](https://doubleoheatingandcooling.com/team/): Tyler Owens and Seth Olthof, co-owners - [Contact](https://doubleoheatingandcooling.com/contact/): phone, email, and booking ## Optional - [Blog](https://doubleoheatingandcooling.com/blog/): plain-language HVAC guides for West Michigan homeowners - [Google Business Profile](https://maps.google.com/?cid=14924987852769175005)